DelyvaX – Next generation courier management system

After two years pushing Matdespatch.com’s same-day delivery to the market, the team decided to pivot Matdespatch to become Courier Services Aggregator. The Aggregator rebranded as Delyva.com. After 2 years with Matdespatch and 2 years with Delyva, the team pivoting again to try a new business. Base what the team has learned from the past 4 […]

Hello world!

I am a UX Designer and facilitator with 12 years of experience in Interaction design and visual design. I help companies align brand, customer experience with their business goals.  Currently working at Delyva Sdn Bhd as Product Lead. Im focusing on developing DelyvaX, a software as a service for courier, fleet and on-demand services to manage […]

Delyva.com website redesign

I was given a task to redesign delyva.com. This is an interesting project. Sales and marketing teams were involved in this project. We did the ideation phase with strategising brand positioning and value proposition of Delyva.com. This time the team decided to change Delyva.com market segment from B2C to B2B targeting medium to large-sized businesses […]

Delyva.com booking and topup feature improvement

This time I have been assigned to improve current Delyva.com booking feature. We did one-week Design Sprint and another week of development. So two weeks from design to public release. Start with paper prototyping and testing using Wizard the Oz method. Finally, we asked three random users to test the product at the end of […]